1 reviews | Active since Jan 2017
updating payment
<p>I would like the share my experience with the DSTV ( multichoice ) service. I had very very bad experience with multichoice customer service/call centre. I've been patient with them sorting my query regarding proof of payment that was not allocated in my account since December 2016. after I've spoken with several call centre agent to srot this out . in the begining of january 2017 they called saying that they apologised for their inconvience caused and I was told that the payment will be allocated before 15 january 2017 to my surprise they never did that and they still keep on disconnecting my dstv as if to my kids I didn't pay it . again during january before the 15 january they told me to send proof of payment and then I asked the agent to look at the system if the not going to see any note because she said I didn't pay. I don't know how many times I tried to sort this out but now I'm taking further action to resolve this. the whole management can't help. </p>
Dear Ayanda Giyama
We acknowledge receiving your query. Feedback will be communicated shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Ayanda Giyama
We acknowledge receiving your query. Feedback will be communicated shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Ayanda
We tried to contact you today but could not reach you.
Our records indicate that your proof of payment has been forwarded to our Central finance team. Please bear with us as there's delay regarding the allocation of your payment. We will communicate with you should we received any feedback in this regard.
In future, please use the customer reference number ***5 every time when you manually pay for your DStv account.
Thank you for your continuous support and for sharing your experience with us.
Best regards
Dinah
Best regards,
Good day Ayanda
We tried to contact you today but could not reach you.
Our records indicate that your proof of payment has been forwarded to our Central finance team. Please bear with us as there's delay regarding the allocation of your payment. We will communicate with you should we received any feedback in this regard.
In future, please use the customer reference number ***5 every time when you manually pay for your DStv account.
Thank you for your continuous support and for sharing your experience with us.
Best regards
Dinah
Best regards,
Good day Ayanda
We haven’t received feedback from our finance regarding your payment.
You will be notified once we get an update.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Good day Ayanda
We haven’t received feedback from our finance regarding your payment.
You will be notified once we get an update.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Good day Ayanda
We still haven't received feedback from our finance team regarding your payment.
You will be informed once the payment is allocated.
Thank you for your patience.
Best regards
Dinah
Best regards,
Good day Ayanda
We still haven't received feedback from our finance team regarding your payment.
You will be informed once the payment is allocated.
Thank you for your patience.
Best regards
Dinah
Best regards,
Dear Mr Giyama
We tried to contact you today but could not reach.
Our records show that you been responded to from our finance team.
You were informed to provide a valid proof of payment for further assistance.
Kind regards
Dinah
Best regards,
Dear Mr Giyama
We tried to contact you today but could not reach.
Our records show that you been responded to from our finance team.
You were informed to provide a valid proof of payment for further assistance.
Kind regards
Dinah
Best regards,