1 reviews | Active since May 2011
unwilling to help
I recently moved to Seychelles and am a proud dstv subscriber<br> I bought a new explora and brought it with me seeing that dstv is in Seychelles. Now they tell me I have to buy a new explora here at 3x times the price. Dstv is very quick to cut off your subscription if you don't pay but they don't care at all about thier costumers a brought. They are so proud about thier online self help service, but don't dare go outside of south Africa. Then everything is limited. I am discussted to call my self a south African and very disappointed in dstv. They don't even come up with a solution to help you, never the less Seychelles buy all thier explora's from south Africa anyway. If you want to reach my do so on my mail adress as I am outside of south africa. [Email Removed]
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concerns to the relevant department for consideration.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us
Regards
Rupert
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concerns to the relevant department for consideration.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us
Regards
Rupert
