Untrustwothy Billing System,Punitive in nature and lack of intergrity.

I am BEYOND dissapointed with the service from Dstv MultiChoice. Despite making an early payment to ensure no disruptions, our account was disconnected, and I faced unexpected extra charges. The logic behind this is baffling..will leave you well it has left me gobsmacked-paying in advance should prevent service issues, not create them! Am trying to understand how our dstv decoder can be in errors for paying in advance? Really!?!? Actually, it feels like when someone at multichoice is hungry for something we in errors of some payment...this time the shock is that my Mom pays inadvance & therefore an additional R300+ is demanded from her! Whereas she pays in full,consistently & faithfully, its a problem!? Now today Big soccer night/day we cannot watch at home because we paid in FULL EARLIER TO AVOID ERRORS..NOT GOOD ENOUGH FOR DSTV MULTICHOICE WE OWE THEM!!!! Yes, Dstv Multichoice will punish you for trying to stay ahead of your bills!!! Dstv billing system is *************,unfair & full of ***!