************* service

<p>On the 21 Nov I lodged a complaint about DStv suspending our service due to them failing to locate funds we paid for our account. After much delays, fights and frustrations we were later told, on the 25th, that our case has been resolved; to my shock we received another text today stating that services have been suspended due account being in arrears. What nonsense is this? Are people really that incapable to manage their systems. How much more airtime should we waist trying to solve an issue that was resolved a few days before? The email clearly stated that the case has been resolved for our confirmation. This is unacceptable. Fix the problem, because we paid for this service.</p>