untrained staff

Afternoon/ Evening<br> <br> im writing to complain to you for the wrong information regarding the change of ownership resulting in having two payments deducted simultaneously..<br> <br> I reported to the Owner, but his advice was to be at the store the following morning at 8 o'clock to see yet another assistant. i fine this time consuming and poor management on behalf of an Owner!<br> <br> the owner should be taking his store more seriously, with regards to training the staff, and less error on paperwork.<br> <br> <br> -Michael