RS
RIANNE S
1 reviews | Active since Aug 2011
27 Oct 2015, 10:04
UNTRAINED EMPLOYEES
I phoned DSTV on 26 October 2015 about my TV Guide not working on my explora.<br> I can not see when programs are coming up to schedule recordings. After 30 minutes on the<br> line from my CELL phone the woman tells me I must phone back in 3(THREE) days!!!<br> ***!!! Why???
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 15:00Hello MILAN FOURIE,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Nov 2015, 15:00
Official
Hello MILAN FOURIE,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team