Suddenly my DSTV signal "failed" yesterday 21st September 2019, the picture pixelated and froze ONLY on the sport channels. Before this I had perfect picture on all channels. I checked with family and friends and they were also having the same problem. I called the DSTV call centre and spoke to Sebastian who told me that many people were having the same PROBLEM, and that the problem also affected DSTV NOW and CATCHUP, he was waiting for feedback and promised to call back, BUT HE NEVER CALLED BACK. When I called this morning, I was told, that I need to call an installer because the problem is on my side, the agent was RUDE AND AGGRESSIVE!!!!! Interestingly, this also happened in 2010 just before the Soccer World cup and I was told to change my decoder. Is this how DSTV MULTICHOICE make money, by deliberately messing up signals thereby forcing customers to replace and upgrade equipment??? DSTV IS NO LONGER WORTH THE R809 monthly subscription,. The time has come to cancel this service!!!!
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