LM
Lungelo M
1 reviews | Active since Feb 2020
10 Dec 2022, 07:15
Unsatisfied outcome
Made payments at the end of this month, up until today my dstv has not been connected yet, and this is not the first time this has been happening, and when you call you use 50 airtime but no results, they really don't know how to treat their customers, and that's sad, sometimes I feel like canceling just like everyone else.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Dec 2022, 07:45Hi Lungelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Dec 2022, 07:45
Official
Hi Lungelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Dec 2022, 10:15Hi Lungelo,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that in November you were supposed to make a payment of R55.51 to cover the subscription for the month of November ( 2022-11-02 to 2022-12-01).
When you paid R120.00 we had to deduct the outstanding balance of R55.51.
The services on your account are currently disconnected due to the short payment made.
Please be advised to make a payment of R95.54 to stay active until the 01st Jan 2022.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that in November you were supposed to make a payment of R55.51 to cover the subscription for the month of November ( 2022-11-02 to 2022-12-01).
When you paid R120.00 we had to deduct the outstanding balance of R55.51.
The services on your account are currently disconnected due to the short payment made.
Please be advised to make a payment of R95.54 to stay active until the 01st Jan 2022.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Dec 2022, 10:15
Official
Hi Lungelo,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that in November you were supposed to make a payment of R55.51 to cover the subscription for the month of November ( 2022-11-02 to 2022-12-01).
When you paid R120.00 we had to deduct the outstanding balance of R55.51.
The services on your account are currently disconnected due to the short payment made.
Please be advised to make a payment of R95.54 to stay active until the 01st Jan 2022.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that in November you were supposed to make a payment of R55.51 to cover the subscription for the month of November ( 2022-11-02 to 2022-12-01).
When you paid R120.00 we had to deduct the outstanding balance of R55.51.
The services on your account are currently disconnected due to the short payment made.
Please be advised to make a payment of R95.54 to stay active until the 01st Jan 2022.
Kind regards
DStv: Hello Peter Team
Best regards,