Unsatisfied customer

I have reconnected my DSTV on the 02/02/2015 and not get any channels that my service fee covers i have called the call centre on several occasions and this matter as not been resolved i also have requested that they call my wife who is a home so that she could do the relevant checks that they require seen that i was at work , they declined my request saying that they are an inbound call centre , then request that a manager contact me but no one as returned my call. this as cause me telephone calls , time of my work schedule and also frustration and dissatisfaction and a to date this hasnt been resolved which im paying fo service that cant be used,