Unsatisfied
I am writing on behalf of my step father since this account is under his name. Every week our dstv gets cut but the account is up to date. It is becoming so extremely frustrating as he spends so much airtime on calls to the customer care. Absolutely terrible service for such an accredited brand. R1000 a month to watch tv is firstly ridiculous but we pay it for the sake of having something to watch other than SABC. An amount of R300 was paid yesterday and today the service is suspended. Is there something fishy going on because this is the 3rd time. Do a good service to the people or dont do it at all. Dstv has become disappointing. Service has dropped by half the past 2 years. Stop abusing civilians need for you and take some sort of pride in your business.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
02 Apr 2018, 07:39Dear Kirschnie
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Apr 2018, 07:39
Official
Dear Kirschnie
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Apr 2018, 12:37Good day Kirschnie
Thank you for taking my call today.
As discussed, please provide us with the account details for further assistance.
- We need the identity number or the DStv customer number.
Kindly respond privately so that we can view the required information.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply02 Apr 2018, 12:37
Official
Good day Kirschnie
Thank you for taking my call today.
As discussed, please provide us with the account details for further assistance.
- We need the identity number or the DStv customer number.
Kindly respond privately so that we can view the required information.
Kind regards
Dinah
Best regards,
's updateReviewer Update
02 Apr 2018, 15:03Hi please can someone call me
's update02 Apr 2018, 15:03
Reviewer Update
Hi please can someone call me
DStv (MultiChoice)'s replyOfficial
17 Apr 2018, 11:03Good day Kirschnie
I tried to contact you today but could not reach you.
Please provide us with the required information to receive assistance.
We are committed to assisting you. Alternatively, you can always send us an email to *** with all the information.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply17 Apr 2018, 11:03
Official
Good day Kirschnie
I tried to contact you today but could not reach you.
Please provide us with the required information to receive assistance.
We are committed to assisting you. Alternatively, you can always send us an email to *** with all the information.
Kind regards
Dinah
Best regards,