ZM
Zinhle M

1 reviews | Active since Mar 2025

06 Mar 2025, 18:42

UNSATISFACTORY SERVICE!

Useless DSTV. YOU'RE MINUS ONE CUSTOMER OUT OF MANY!

THE INITIAL AMOUNT I'M SUPPOSED TO PAY IS R616 FOR COMPACT. SO I PAID R670 PLUS RECONNECTION FEE. I WAITED BUT WAS NOT RECONNECTED. I HAD TO CALL THE SUPPORT CENTER ONLY TO BE TOLD THAT I UPGRADED TO COMPACT PLUS THEN DOWNGRADED TO COMPACT SO I NEED TO PAY AN EXTRA R470 FOR THE COMPACT PLUS WHICH I DIDN'T EVEN KNOW I WAS ON, NEVER EVEN USED THE SERVICE! ONLY IF I PAY THAT AMOUNT ONLY THEN WILL I BE RECONNECTED. SO I'M SUPPOSED TO PAY R1140 IN ONE MONTH FOR A SERVICE WHICH I DIDN'T USE????? I AM FUMING. DSTV YOU ARE PATHETIC.

NO WONDER PEOPLE ARE DISCONTINUING DSTV BECAUSE YOU ARE JUST ONE F*** DISGRACE! THE AMOUNT I HAVE TO PAY FOR A SERVICE I DIDN'T USE IS ABSURD

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