MT
Mafu T

1 reviews | Active since Jun 2014

04 Jul 2023, 16:19

Unsatisfactory service

Multichoice's services is pathetic. I have been on staff discount for as long as I remember, now all of a sudden Showmax is not working, and today my connection has been disconnected. Now I am told I owe R471, yet it showed on the MyDStv app, that the amount due was R390, so I paid that.

All of a sudden, I cannot sign in to MyDStv with my normal credentials, and when I call the call center, no one knows anything.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2023, 16:23
Official
Hi Mafu, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team