NL
Nomaswazi L

1 reviews | Active since Mar 2017

20 Feb 2024, 11:43

Unsatisfactory results!!

hank you for Benedict for trying to resolve my problem that i have experience with DSTV.

I'm still not pleased because I can still see that I'm still paying more than my usual premium of R1,255.00 for on the contract that I have with DSTV. Benedict confirmed that they have reinstated my previous contract that was deleted by Anathi and I've seen that my premium R879 where as my contract was R839.00 with discount of the PVR access of R110, now I see its R879 and PVR access R115 but its more with R47 rands. I want this rectified and sorted. My showmax is not even playing but its active with no show. Ever time with DSTV there's always a story behind and you have to always use aggressiveness for your issues to be resolved.

Still not happy

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Feb 2024, 11:51
Official
Hi Nomaswazi,We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
 
NL
Nomaswazi L's update21 Feb 2024, 14:37
Reviewer Update
No one called regarding my query but in April they are increasing prices.

Again I cant watch showmax, still requires me to subscribe but I'm on a premium package
NL
Nomaswazi L's update22 Feb 2024, 10:08
Reviewer Update
No care in the world , I'm still waiting on someone to assist.