RG
Rochni G

1 reviews | Active since Aug 2017

24 Aug 2017, 13:40

Unsatisfactory response to payment

Dissatisfied with the service I've been provided with as I made a payment two weeks ago for my DSTV account and my DSTV account is still blocked. This is ridiculous as their response and service is unsatisfactory.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2017, 14:24
Official

Dear Prishanthi Govinder

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2017, 18:53
Official

Dear Prishanthi Govinder

Thank you for taking my call. As discussed I have referred your proof of payment to our finance team for payment allocation.

As soon as I have feedback; I will be in touch.

Regards

Elna

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Aug 2017, 18:06
Official

Dear Prishanthi Govinder

We confirm payment has been allocated to your account.

Let us know if there is anything that we can assist you with in future.

Regards

Elna

Best regards,