MM
Mandla M
1 reviews | Active since Mar 2016
20 Mar 2016, 07:25
Unresolved payment
I paid at Pick n Pay and the cashier put wrong account. Multichoice cant correct the payment all they do is cut off my services. My account is ***0. The wrong one is ***0. The amount is R600
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Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Mar 2016, 12:18Hello mandlambiza,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we need the proof of payment to allow us to correct your problem, however we cannot activate service without the proof of payment. Kindly forward us the proof of payment to allow us to assist. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we need the proof of payment to allow us to correct your problem, however we cannot activate service without the proof of payment. Kindly forward us the proof of payment to allow us to assist. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply21 Mar 2016, 12:18
Official
Hello mandlambiza,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we need the proof of payment to allow us to correct your problem, however we cannot activate service without the proof of payment. Kindly forward us the proof of payment to allow us to assist. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we need the proof of payment to allow us to correct your problem, however we cannot activate service without the proof of payment. Kindly forward us the proof of payment to allow us to assist. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,