BL
Brian L

1 reviews | Active since Dec 2016

09 Apr 2017, 20:01

Unresolved matter still hanging - 3 months on

<p>Despite several attempts to get in touch with the finance department I'm still trying to address previous problems encountered by dstv not debting my account as per the contract entered into.</p> <p>please can someone get in touch cause its been hanging for several months</p> <p>regards</p> <p>Brian</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2017, 09:17
Official

Dear Brian Langenegger

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Apr 2017, 21:10
Official

Good day Brian Langenegger

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Please allow me to rectify the situation by escalating your billing concerns to our Price Lock department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert