1 reviews | Active since Jan 2017

16 Mar 2020, 21:02

Unresolved

4th of March I wrote a review on the bad experience I received on Dstv, the following day 5th of March around 7:45am I received a phone call from Ntando (multi choice consultant) whom declared and promised he will escalate this to IT department since he couldn't troubleshoot it on his side. I did explain to him unfortunately I had to go to work meaning they won't be any one at home during 8am till 6pm.He was suppose to call me the following morning around 7am to give me an update with IT department etc.Till this day he never called me back. During the same day (5th of March) I received 2 phone calls from multi choice but when I answered there was no response at around 10:47 & 10:48 am.

To conclude my query is not worthy to be resolved by Multi Choice nor to be given an explanation on how it is impossible to link the PVR and the HD together(extra view). The worst unreliable cable campany ever.

0
Replies (0)