UNRESOLVED BILLING PROBLEM

Hi<br> <br> I have been trying for the past 2 months to get my billing issue resolved and to date I am still being over billed.<br> I took out the Decoder Payment Plan and then returned the decoder because of being billed on my existing account as well as the DPP. <br> I have called the call centre on numerous occasion to try and resolve the problem but every time I call, they cannot pick up my last call on their system.<br> I have been in contact with Patricia Selebogo who assisted me when I initially went to Multichoice to try and resolve the matter and she has not been of much assistance either.<br> Last month I was billed over R2000 and this month I was billed R 1697.<br> <br> I need some urgently assistance to resolve this matter asap as I am being charged bank fees to reverse all these incorrect debit orders.