CM
Colin M
1 reviews | Active since Feb 2021
14 Dec 2022, 18:58
Unreliable service-*********** CSA
I am on the dstv internet contact. I paid the monthly subscription but they didn't load the monthly allocated data. Despite my several phone calls to their customer service number, the issue hasn't been resolved. No one even bothered to get back to me. Their customer service agents are clueless about their products. The chat bots are not helpful at all.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Dec 2022, 21:22Hi Collin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Dec 2022, 21:22
Official
Hi Collin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CM
Colin M's updateReviewer Update
16 Dec 2022, 11:13Till this day. Nothing was done about my issue. Worst service ever.
CM
Colin M's update16 Dec 2022, 11:13
Reviewer Update
Till this day. Nothing was done about my issue. Worst service ever.