"Unreliable Service and Poor Support from DSTV FLTE Internet"

I got DSTV FLTE Wi-Fi on **2 January 2025**, and it has been nothing short of a nightmare since day one. The issues began immediately, and despite paying for the service, I’ve had constant problems.

On the very first day, I noticed that the Wi-Fi wasn’t working properly—it kept disconnecting. I called customer service, and they assured me everything was fine on their end. The second day, I called again, spoke to different people, and eventually, on Saturday, a representative promised to investigate further. She told me to monitor the connection, and they would get back to me the next morning. Unfortunately, that call never came.

For the past week, my internet has been completely unreliable. Around 6 PM, the connection either disappears entirely or becomes so unstable that it’s unusable. I’m a new client, and this kind of service is unacceptable.

After multiple calls—each lasting **15 to 20 ,30minutes**—I still haven’t received any resolution. They mentioned checking the router or possibly replacing it, as well as investigating issues in my area, but no one has followed up. The lack of communication is deeply disappointing.

As a paying customer, I trusted a big brand like DSTV to deliver a reliable service, but they have failed miserably. The service is **horrible, terrible, and horrifying**. I regret signing up for DSTV Internet and would not recommend it to anyone.

If you’re considering DSTV FLTE Internet, think twice—because once you’re stuck with it, you’ll have to deal with constant frustration and poor customer service.