MK
Mpho K

1 reviews | Active since Nov 2015

05 Nov 2015, 06:12

Unreliable agents

Multichoice accredited an unreliable agent in my area. My husband went to buy another dish for our new house at rustenburg Waterfall mall Game and the agent they gave us still has not come to install it.We tried calling him and he never picks up his phone and the time he finally picked up he said he will call us after 45 minutes and that turned out to be a total lie too.I just want to know why Game works with this Rhian character and what can we do to get our our dish installed before Christmas or our money back.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Nov 2015, 10:20
Official
Hello Mphokox,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team