SM
SHANICE M

1 reviews | Active since Jun 2019

15 Jun 2019, 08:29

UNPROFFESIONAL SERVICE- CARD NUMBER ********** 0122

what a awful, unprofessional service of DSTV multichoice, I have been calling ever since the 5-06-2019 and till now nothing has been changed. I requested for a change of ownership I have spoken with different consultants, everyone is giving me a different story, never the less I spoken with a consultant on Wednesday night and he informed to go into one of the walk in centre of DSTV, WE drove to GARSFONTEIN IN PRETORIA I was number 51 and a very RUDE, UNPROFFESIONAL consultant by the name of VERONICA who actually made me stupid, she told me that if we all could just comply than everything will work and that's how you speak to your clients, she never helped me I asked to speak with one of the team leaders and she called the team leader never spoken with him, she just came back and said can u bring the forms so that I can re-send it I've done so after waisted my time she came back and said we offline YOU can come or call us to find out if we online again, I asked her is this how you treat your customers she has nerve to asked me if there anything else is and just gave the two decoders back and my forms. I than told her that I'm going to log a complain she just said OKAY. I called DSTV call centre again, spoken with Tshegofatso and he asked me to send those change of ownership straight to him as he will be knocking off 3pm i have done so and even rushed to the internet café to send it, after 10 min later i called back asking to speak to Tshegofatso he was not available. I am so fed up with DSTV if you can go and look on my profile how many times i have called and spend my money and time by calling everyday in and even waisted my petrol by going in to a walk in center. NO ONE COULD HELPED ME EVERY ONE IS CLUELESS.

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