Unprofessional Staff wuth bad attitude

So I have been a loyal customer for years and I decided to get a 3rd decoder and that's when my nightmare started.With the activation of my 3rd decider my subscription totaled to R718 per month.There was a month I will honestly say that I paid late and was aware of the reconnection fees.I was told that statements were no longer emailed but was also advised to make use of the self help service which I did.Unfortunately the self help was not very helpful as I always got incorrect balances and continually had to call the contact centre to have my services activated.This became a weekly action of calling and quering the bill.I was told different stories spoke to different so called supervisors whom I can name.Leighton BusisiweNombyso and so many more.I have their email addresses as well.I got so fed up and requested for a Operation manager .To date I'm still waiting for a call back.The final straw was when I spoke to a supervisor Busi who told me that I should stop calling and querying my bill as that is just not going o Fly like *** .Who does she think she is I'm am disgusted by the service I received from Multi choice.