UNPROFESSIONAL SERVICE FROM DSTV MULTICHOICE

I have asked to cancel one decoder off my account and waited for confirmation. I called their call centre and was told that the decoder was cancelled, but not the insurance of it.

So I asked why does nobody tell one this or cancel it with the decoder? No reply!!!

So peeps!!! Be aware of the above. If you yourself don't ask them to cancel the insurance on the decoder, they don't tell you either. So this triggered and made me wonder how many people get demand letters a few months or years later with accumulated amounts on it to pay, where this could have been avoided in the first place.