NJ
Noxolo J

1 reviews | Active since Aug 2020

08 Jun 2022, 19:33

Unprofessional service and unknown Charges.

Good day I am writing this review with an unpleasant experience I hard with my DSTV account.

I have been charged for unknown subscription on the "online servece" so I have been told. I have called several times and escalated the matter with the managers but nothing have happened instead my account have been closed now as of 08.06.2022. The manager have promised to call me back but still no action instead the services that they promised to render have been closed and I have paid the account on the 2nd of June an amount amounted to R140.00 which I was supposed to pay R121.00 pm. Last month may I paid R330.00 but my chanelles was closed. As a old citizen I fell ******,UNDERMINE and FAILED by this biggest company.

My DSTV ***

Written by Noxolo on behalf of Mrs Jabu Grace Ngobese

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jun 2022, 19:41
Official
Hi Noxolo Jantjie,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team