UNPROFESSIONAL CUSTOMER SERVICE, please tell customers truth. DON'T SELL PRODUCT WITH LIES.

2weeks backs consulted called me and explained to me about misunderstanding between me and other consulted about price lock of compact so she told me I will receive a full package included wifi connector and free installation and free delivery and the 1st month viewing is free on COMPACT. But after 2days checking balance on whatsapp self-service it sad my balance is R575 and my due is on the 9th June I try to call customer service and they told me my due it will be on 7th of July. Next day my bill sad is R1000 and today it R1187 for what because consulted told me I will view the hole month free. Its stressing seeing the bill raised every hour. I call Multichoice many times I spent more than R200 of airtime but am not getting a straight forward answer. So clean the mess on my account or come and collect your decoder because I start regretting to have this explora in my house. I try all ways to communicate with people frm Multichoice but no answer. I spoke with different consulted and tell me different stories so i can't understand it its confused me. Clean up the mess on my account or come and collect your decoder.