ZM
Zanele M
1 reviews | Active since Jun 2013
12 Oct 2024, 17:22
Unprofessional customer service
Sesethu Makhetha, an agent from DSTV on the 12 of October 2024 offer extremely poor service whilst resolving an Account issue on Showmax. We were made to hold for over 40 minutes and she never bothered to update us on the status of resolution whilst we were holding on the line for here. We had to drop off and call again.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Oct 2024, 17:44Hi Zanele,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Oct 2024, 17:44
Official
Hi Zanele,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team