UNPROFESSIONAL COMPANY THAT CONSIST OF BUNCH OF *********** EMPLOYEES

On 27 Oct 2021, a Multichoice call centre employee deactivated my extra view set up on 3 different primary decoders without my permission, which I find to be VERY unprofessional. For 3 days now, there is no viewing on these extra view decoders, while I am paying for them each day. I am still trying to activate them back to normality, but due to unprofessionalism and incompetencies of it's staff, including the so called "supervisors" it seems as if the matter will not be resolved anytime soon. What makes me more mad about this situation is that, I have already made about 3 longs calls to then about this situation, from that Tuesday to date, calls that mostly lasted almost an hour each, in addition to that I sent them an email about my current problem. During those calls (where I was using my own airtime, energy and time to solve a mess that was created by them) so many empty promises were made by the call centre agents, including the so called "supervisors" that they are working on the problem and it will be sorted out shortly, but even today the problem is still there. I can't wait for the demise of Dstv(Multichoice).