Unprofessional and Useless service

Multichoice is the useless company that i came across since, they have discontinued my service while payment was made in advance, when i call they tell me that the prices increased, then i asked why i didnt get notification about that, they can not give me a valid reason, their customer care are also ***********, they cant solve the problem, now they are telling me that i must also pay the reconnection fee it was not my fault and there was no payment missed or paid late. i am willing to pay the amount that they say its been outstanding but i am refusing to pay the reconnection fee because it was not my fault the connection was disconnected. I asked to tall to the supervisor, the *********** customer care kept me holding for more than 15 minutes, none came to assist me. Now i need my service be connected and refund on the airtime that i wasted on holding without someone coming to solve the problem. This multichoice is very useless and unprofessional. i want the whole world to know about this terrible, unprofessional and useless service that i received today. I want a refund for my time and airtime wasted on this call.