NL
Nomaswazi L

1 reviews | Active since Mar 2017

29 Feb 2024, 10:54

Unprofessional and no care in the world -No consistency

I'm still not pleased because I can still see that I'm still paying more than my usual premium of R1,255.00 for on the contract that I have with DSTV. Benedict confirmed that they have reinstated my previous contract that was deleted by Anathi and I've seen that my premium R879 where as my contract was R839.00 with discount of the PVR access of R110, now I see its R879 and PVR access R115 but its more with R47 rands. I want this rectified and sorted. DSTV there's always a story behind and you have to always use aggressiveness for your issues to be resolved. Still not happy

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Feb 2024, 10:55
Official
Hi Nomaswazi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
NL
Nomaswazi L's update04 Mar 2024, 11:26
Reviewer Update
Still awaiting feedback on this , urgently