Unprofessional and highly ***********

I recently app**** for the explore in the beginning of March 2016. After a few days I received a call from an agent informing me that I was successful in applying. I received a sms on7/03/16 informing me that my order [225189] will be dispatched within 2 to 3 days.<br> I called DStv regularly every day to do a follow up but to no avail, as every agent I spoke to kept on making a promise that they are re-logging my request and that somebody will contact me back and inform me as to when the delivery will take place. Eventually the component was delivered last week Thursday by a couriers company. I then called DStv again and ask when is the installer coming to install the Explore , yet again I was told that the person will log a call and that I have to wait for a call , this carried on for a full week !!!!<br> Last Friday just before 5 in the afternoon I received a call after I insisted that s senior person return my call, the person informed me that I have to call the installer myself and arranged for the installation to take place .....??? I told her that nobody since DAY-ONE informed me of such, the only thing that was liaised to me was the [Contract term/ instalment] and that somebody w