LM
Luyanda M

1 reviews | Active since Mar 2020

24 Mar 2020, 12:16

Unprofessional agents

If you want the most useless service just to waste your time i recommend these guys. i was disconnected 4 times this month and each time when i call no one has a clue and they cant find the record of the previous call and oh the supervisors are worse. each and everytime you call they tell you very same thing and when you call in again and tell them who you spoke to they have no idea who that is.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Mar 2020, 12:26
Official
Hi Luyanda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Mar 2020, 19:50
Official
Hi Luyanda, 

Kindly accept our apology that the payment was not allocated when you informed us.

We have allocated the payment of R830.00 and activated the services.

We hope you accept our apology for the inconvenience caused.

Kind regards 
DStv: Hello Peter Team