SB
Scott B
1 reviews | Active since Jun 2022
09 Jun 2022, 15:44
Unprofessional
I just bought a decoder and installed it and it's about one week, I've requested a package with internet and they approved it. They connected the Dstv on the 03 June 2022 however the wifi wasn't sent but that was my main purpose of taking this package. Now they've disconnected the services telling me I need to pay R999 whereas I didn't watch for a month and the internet isn't sorted out. I spoke to Anele who stated that I need to pay 1st before I get reconnected.
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Scott B's updateReviewer Update
10 Jun 2022, 08:40I was called this morning and they offered me internet 9 days later but then I was informed that I needed to pay first before they assist me. He transferred me to "customer care" while talking to the guy I've requested the recordings as to who authorized them to activate the subscription and I want to take it up with my lawyer and Simphiwe Sidande laughed at me. This is what upset me and I need this dstv canceled and I will return the decoder today and want my money back immediately.
SB
Scott B's update10 Jun 2022, 08:40
Reviewer Update
I was called this morning and they offered me internet 9 days later but then I was informed that I needed to pay first before they assist me. He transferred me to "customer care" while talking to the guy I've requested the recordings as to who authorized them to activate the subscription and I want to take it up with my lawyer and Simphiwe Sidande laughed at me. This is what upset me and I need this dstv canceled and I will return the decoder today and want my money back immediately.