Unprofesional Conduct

<p>Multichoice (DSTV) is most probably the most unprofesional company I have ever had to deal with. They have absolute zero ownership and accountability towards their consumers (customers).<br />They have taken the believe that we need them more then they need us.<br />When talking to agents that does not LISTEN and talk to you as if you are an idiot and when you want to complain they forward you to another person that cares even less.<br />Asking them for a telephone number to take the matter further with their Head Office they give you a number that either does not exist or a number that is automated and just redirecst you to the call centre that you just received the number from.<br />Apparently Multichoice (DSTV) Head Office does not exist and/ or the executives of this company plainly does not care what is going on on the ground of their company.<br />I can not believe that one can be given the run around from a company this size.<br />Even when you ask for an email address for problem to be solved when it is needed for documents to be forwarded, the mail comes back as undelivered, even though yoy specifically asked for the email address to be spelled out for this not to happen.<br />Looking for the telephone number on the web is just as useless as this number does the same thing, redirecting you to an automated switchboard.<br />Clearly the people in this company does not want to hear about any problems and/ or plainly just does not worry about any frustrations from their consumers their money comes from</p>