JR
John R
1 reviews | Active since Dec 2010
03 Feb 2016, 20:26
Unnecessary suspension
My account has been suspended unnecessarily. Calling the call centre and the agent can't help you. Please call back tomorrow. There are no supervisors on duty. This is the 3rd unnecessary call in 8 days for E16-4 and twice for E102-29. All calls from a cell phone, so imagine how irritated you get when you are caller number 10 in the queue?
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Feb 2016, 12:28Hello johnRyan,
We hope you will accept our apology for the delayed response.
According to our records you have been assisted and your DStv service is active.
Thank you for taking your time to contact us. We look forward to continue serving you as a valued customer.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We hope you will accept our apology for the delayed response.
According to our records you have been assisted and your DStv service is active.
Thank you for taking your time to contact us. We look forward to continue serving you as a valued customer.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply12 Feb 2016, 12:28
Official
Hello johnRyan,
We hope you will accept our apology for the delayed response.
According to our records you have been assisted and your DStv service is active.
Thank you for taking your time to contact us. We look forward to continue serving you as a valued customer.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We hope you will accept our apology for the delayed response.
According to our records you have been assisted and your DStv service is active.
Thank you for taking your time to contact us. We look forward to continue serving you as a valued customer.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah