1 reviews | Active since Jan 2017

27 Feb 2024, 13:18

Unnecessary Disconnection

I've never had to write such a review in my whole entire life, and coming from a background of Customer Services, I really advise that Multichoice provides their Advisors with Proper Training. *** is my account number and I hope my issue will be resolved. DSTV has a tendency of disconnecting my service almost every Saturday Morning, then I have to call in and speak to 10 agents before I get reconnected, I spent almost R1000.00 airtime in the past month calling MultiChoice everyday

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Feb 2024, 14:05
Official
Hi Vuyani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team