1 reviews | Active since Mar 2020
Unnecesary overcharged,to push sales!
Hi
I normally get paid on the last day of the month but this is the second time i get disconneted for unnecessary reasons.
My package is R265.00 a month but on the 28 of February 2020 i got disconnected and charged R50. 00 after i paid for my 30 days services and mind you february does not have 30 days..as per my complain i was reconnected but still charged..why?my account is still say R315.00 and i stopped recieving my monthly statements and i paid online.was assisted by Noluthando via live chat..digital consultant
Again On the 30th March 2020 i paid online,the very same way i paid on february 2020. But i woke up on disconnected services and i am still charged another R50. It makes a total of 378.00 and i paid 265.00 as per the attached pop.i tried to get help by live chat with Sankie but sankie is full of attitude and never paid respect to my conplain
Last time i checked..my payment date is on the 1st of every month but now they say my payment date is the 30th of everymonth.
I get paid last day of everymonth and how do you expect me to pay on the 30 th with R50. Charge? Is that how dstv rob us to make their sales??
No now on lockdown,i still can not see tv simply because you dstv want to push sales!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
