********ly deactivated premium TV

8 Sep error E102-29 on my screen. 17:05 phone Multichoice They cannot find my account Found account after 29 minutes. Say it is not paid, but it is paid by debit order. Let me hold on but after 20 minutes did not come back. Phoned again. Same problem, cannot find my account. After another 35 minutes, Nosipho tell my service is not activated. She will activate. After 25 minutes, I am cut off. After another four tries I spoke to Nolwa. Going back and forth for more than 30 minutes she asked me to hold whilw she activate. After 40 minutes she did not come back to me and TV is still not activated. Next morning I complained to Multichoice on their website as well as a SMS. Phoned Contact Service and got the same problem as previous day. Spoke to numerous persons but after I hold for 5 minutes every time the line is cut off. Now, after another hour and 30 minutes, I realy gave up. Don't blame people to look for alternatives.