1 reviews | Active since Mar 2009
******** Debit
I have never given Multichoice permission to debit my credit card for monthly subscriptions.<br> I loaded my credit card so that I could do once off payments every month. This I have been doing for ages.<br> All of a sudden, on the 1st November, Multichoice decide to debit my credit card!!<br> You say that I must have given permission by loading it like that. Please go back and check my account history to find out how I paid all the previous months subscriptions!. My son paid October subscription with his credit card, to upgrade me to the premium package for i month, for my birthday.<br> Please refund me the balance of R660.00 from the R738.00 debited. The R78.00 is for 2 Easyview subs I have.<br> You also debited me for the Mobile which I have not used for about 2 years as it is broken.<br> DOES DSTV THINK THAT THEY ARE A LAW TO THEMSELVES? It is ***** to debit a credit card without permission
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
