Unknown Showmax services cancelled successfully

I just wanted to give credit where its due. Earlier in the month I discovered that I had been bill for ShowMax which I had not subscribed to. I called, inboxed and complained at the consumer ombudsman as I wasn't getting any joy. While waiting for feedback from the ombudsman I received a courtesy call from dstv to check if my query had been resolved accordingly. My bill was lower due to the credits received. Though there seemed like my case was not being attended to, I the background it was. Thank you dstv for this, it would just be great if you acknowledge receipt of messages and update us on progress.