VM
Vincent M
1 reviews | Active since Jul 2022
29 Jul 2022, 10:12
UNKNOWN DECODER
In May I paid 440 but my never got to be opened. I called the call center and they told I have 2 decoders and i told them I only have 1 which is *** with smart card number ***. I was advised that its the system fault and they cant assist until all two have been paid again.
I feel I'm paying for someone else. Please help me solve this problem. I have called them several times to no solution.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Jul 2022, 10:13Hi Vincent Thaelo Matshidiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jul 2022, 10:13
Official
Hi Vincent Thaelo Matshidiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
VM
Vincent M's updateReviewer Update
03 Aug 2022, 16:17Still no feedback?
VM
Vincent M's update03 Aug 2022, 16:17
Reviewer Update
Still no feedback?