ND
Nepo D
1 reviews | Active since Mar 2020
13 Nov 2023, 20:23
Unknown debts
I am so dissapointed in the manner in which Multi choice is operating. So due to my own personal reasons I stopped paying my account. As usual my services were stopped. I dont have any contract with dstv even the decoder insurance but suddenly they say I owe then R2000 and they threatened to take me to the attorneys. No one ever explained to me how and where does the amount comes from secondly they send me messages that I made a promise to pay of which I haven't. I need clarity on whole matter in a professional way.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Nov 2023, 20:38Hi Nepo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Nov 2023, 20:38
Official
Hi Nepo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Nov 2023, 16:05Hi Nepo.
Kindly note that we tried to contact you on 078****344 to no avail.
The decoder contract for the Explora Ultra was cancelled due to non-payment on the account hence the outstanding amount. Please send us an email on *** for further assistance.
Kind regards,
DStv: Hello Peter Team
Kindly note that we tried to contact you on 078****344 to no avail.
The decoder contract for the Explora Ultra was cancelled due to non-payment on the account hence the outstanding amount. Please send us an email on *** for further assistance.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Nov 2023, 16:05
Official
Hi Nepo.
Kindly note that we tried to contact you on 078****344 to no avail.
The decoder contract for the Explora Ultra was cancelled due to non-payment on the account hence the outstanding amount. Please send us an email on *** for further assistance.
Kind regards,
DStv: Hello Peter Team
Kindly note that we tried to contact you on 078****344 to no avail.
The decoder contract for the Explora Ultra was cancelled due to non-payment on the account hence the outstanding amount. Please send us an email on *** for further assistance.
Kind regards,
DStv: Hello Peter Team
Best regards,