AL
Aldo L

1 reviews | Active since Feb 2015

03 Apr 2016, 17:05

Unhelpful staff and billing problem

Unhelpful and arrogant call center staff that has no idea how to do do their job in helping a paying customer to reconnect my services that has been paid for.telling me that i did not pay my account and i am owing them money, when everyone knows that you cannot watch dstv if you did not pay, but these ******s just keep on taking my ****ing money and telling me that i owe them....a bunch of assholes who can't sort a little f@cken problem like this.<br> These *******s have taken my money again and disconnected my services.Now its same stupid f@cken fight all over again...I feel like f@cken strangling some useless ****.<br> I know this is useless endeavor but at least i have said my peace.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Apr 2016, 21:30
Official
Hello Aldogr@nt12,

We fully understand your frustration and irritation. Please accept our sincere apologies for the inconvenience caused.

Kindly refer to your personal email for more information pertaining to your query. We have forwarded a response where you can reply with the required information.

Should you need any further assistance, please contact us using our touch points below :

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards
Elna


Best regards,