Unhelpful and uncaring

<p>I live in East London subscription get paid at the Satellite shop. I was on a debit order which I have requested a lot to have cancelled. On payment I pay what I'm told I need to pay. I now find the debit order was never cancelled. Even though I pay at the agent. I am now aware that I am in arrears. This month out my own I payed R1100 th start paying the arrears. They now cut me off till I pay in full. Will not enter into any arrangements. You battle to get past the call centre staff to the supervisor. They just refuse to assist. Say they will get someone to phone you back. This does not happen. Ask for account will not even put you through. Pathetic that they will not accept that I will pay over 3 months to get the arrears up to date.</p>