Unhappy with the response

Item: DStv (MultiChoice)
Rating: 2
Author: Tsholofelo M

I got a response from DSTV and it was a poor one because they said they will contact me in 24 working hours and now its a week after my complaint and nothing has been reported to me.<br> <br> I see the money that we pay does not live up to the service we get of ******** DSTV on whether they serve us good or not.<br> <br> POOR POOR POOR POOOR and Poor service I want this resolved.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

14 Jan 2016, 15:47

Hello Griffmak,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply14 Jan 2016, 15:47

Official