Unhappy with service

I have went to multichoice this evening after work got there at around 17:30, my explorer was left there on Saturday as I needed it fixed I could only go in today to pick it up when I got there a nice lady do not know her name assisted me firstly it was a long wait for them to find my decoder she came out with it and it didn't have my plug with she went back and "looked" for it could not find it and gave me a different one which was OK mind u it is now an hour later I made payment etc so now to check if it's working then my card is faulty and has an error she tries to assist and nothing works all of a sudden their signal is lost and it was now clock out time for them, the guy next to the cubicle I'm sitting in comes over talks alot and says blah blah blah I should check at home it won't work due to the signal I'm ****ed off at this point as I'm saying I don't wanna get home and all my wait would be for nothing... He insisted and I left

I got home plugged everything in and guess what after an hour nothing works no channels and the problem I took the decoder in for is now once again recurring this us really unacceptable I did not like the fact that this guy was trying to get rid of me to home I've also worked all day and sit there for over 2hrs and get home and problem is still there

You give the WhatsApp number and it's of no use to me

Extremely unhappy