FR
Florence R
1 reviews | Active since Apr 2015
09 Apr 2015, 22:41
Unhappy with multichoice call centre
I bought an explora and I received it on the 13th March but it's not working i phoned call centre several times and I am being told that the problem is being escalated up until today no body comes back to me . Tried the agent in benoni with no help . I'm billed twice for the pvr and the explora that's not working . Can somebody do something please I am so frustrated with the call centre . My name is Caswell
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Apr 2015, 11:43Hello florence.rakgabe,
We sincerely apologise for the delay with the resolution of your query. We have sent an urgent request to our DPP team to contact you and assist.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm Regards
Kristel
We sincerely apologise for the delay with the resolution of your query. We have sent an urgent request to our DPP team to contact you and assist.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm Regards
Kristel
DStv (MultiChoice)'s reply10 Apr 2015, 11:43
Official
Hello florence.rakgabe,
We sincerely apologise for the delay with the resolution of your query. We have sent an urgent request to our DPP team to contact you and assist.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm Regards
Kristel
We sincerely apologise for the delay with the resolution of your query. We have sent an urgent request to our DPP team to contact you and assist.
Here are our touchpoints:
DStv (Facebook)
@DStvcare (twitter)
***
DStv Forum
***
www.DStv.com
Warm Regards
Kristel