TK
Thabiso K

1 reviews | Active since Aug 2018

27 Aug 2018, 15:04

Unhappy with multi choice

Am still very unhappy about what multichoice is doing. My account is paid up but every month I must call in and speak to rude agents who don't help me anyway. I am very unhappy. This price lock thing isn't working

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Aug 2018, 17:31
Official

Dear Thabiso Komape

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Aug 2018, 21:06
Official

Good day Thabiso

I apologise for the poor customer experience you received from our agents.

As per the response posted on this review (https://csrm.hellopeter.com/admin/review-management/***. Please send us the proof of payment for the reconnection of service.

Thank you for your continuous interaction with us.

Kind regards

Dinah

Best regards,