PM
Poloko M
1 reviews | Active since Aug 2020
16 Aug 2020, 21:23
Unhappy with Dstv
Am very disappointed in DStv. I have been waiting for my refund for almost a month now. I keep being tossed from consultant to email and back. Very unhappy with this company
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
16 Aug 2020, 22:47Hi Poloko Madikong,
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Aug 2020, 22:47
Official
Hi Poloko Madikong,
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we will be attending to it. We are temporarily offline due to system maintenance, and feedback will be delayed. We appreciate your understanding and patience.
Kind regards
DStv: Hello Peter Team
Best regards,
PM
Poloko M's updateReviewer Update
16 Aug 2020, 23:45Thank You...
PM
Poloko M's update16 Aug 2020, 23:45
Reviewer Update
Thank You...
DStv (MultiChoice)'s replyOfficial
17 Aug 2020, 16:53Dear Poloko,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, your refund has successfully been processed and should appear in your account within the next 2-3 days.
Should you wish to engage any further regarding this or any other matter, please get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, your refund has successfully been processed and should appear in your account within the next 2-3 days.
Should you wish to engage any further regarding this or any other matter, please get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Aug 2020, 16:53
Official
Dear Poloko,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, your refund has successfully been processed and should appear in your account within the next 2-3 days.
Should you wish to engage any further regarding this or any other matter, please get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, your refund has successfully been processed and should appear in your account within the next 2-3 days.
Should you wish to engage any further regarding this or any other matter, please get in touch with us on any of the below platforms;
LiveChat on the DStv App
Chat to us on Facebook and Twitter
Email ***
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
21 Aug 2020, 16:04Hi Poloko,
We hope your experience as our customer was improved the second time around, but we want to know for sure.
Please take a few minutes to review the service given by clicking on this link:
https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
Dstv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure.
Please take a few minutes to review the service given by clicking on this link:
https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Aug 2020, 16:04
Official
Hi Poloko,
We hope your experience as our customer was improved the second time around, but we want to know for sure.
Please take a few minutes to review the service given by clicking on this link:
https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
Dstv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure.
Please take a few minutes to review the service given by clicking on this link:
https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Kind regards,
Dstv: Hello Peter Team
Best regards,