1 reviews | Active since Nov 2016
Unhappy service
<p>Afternoon my name is Carol. i am not a long standing client of multichoice, but for the short period i have been with them i am dissapointed at the service. my decoder has been giving me signal issues of which ive had for over 3 weeks now and for everytime i have been reporting my issue i still havent managed to get any resultes from the feedback i got from dstv. and this is a new decoder. i have tried all avenues but i am still struggling with this issue. i even tried on twitter, i tried calling multichoice and i also tried the promo code *120*68584# and still no results. if only i could resolve this issue before it escalates. my twitter handle is, **********
Dear Carol Pitje
We acknowledge receiving your query. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Carol Pitje
We acknowledge receiving your query. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Carol Pitje
We fully understand the frustration and irritation that you may have experienced in this regard.
After troubleshooting has been done and the problem still persist. We recommend that you take the decoder for testing at your nearest Multichoice centre or Agency to determine what could be the problem.
Find this link where you can check for your nearest agency : https://selfservice.dstv.com/agencies.
Regards
Elna
Dear Carol Pitje
We fully understand the frustration and irritation that you may have experienced in this regard.
After troubleshooting has been done and the problem still persist. We recommend that you take the decoder for testing at your nearest Multichoice centre or Agency to determine what could be the problem.
Find this link where you can check for your nearest agency : https://selfservice.dstv.com/agencies.
Regards
Elna